Frequently Asked Questions

Choose Book in the footer, select a business and service, pick an available time, then complete the checkout details. You will receive confirmation details after the booking is submitted.

Some services require a deposit and some do not. The checkout shows the deposit or no-deposit state before you submit the booking.

Use the contact details in your confirmation message as soon as possible. Cancellation and rescheduling terms depend on the service and timing.

Appointments take place at Suite 127 Block D, Millennium Business Park, 19 Edison Way, Century City, Cape Town, 7441 unless your confirmation says otherwise.

Please arrive on time and follow the preparation notes in your confirmation. If you have nail sensitivities or product allergies, tell the team before your service starts.

Please arrive on time and follow the preparation notes in your confirmation. If you have scalp sensitivities or product allergies, tell the team before your treatment starts.

Hairstyling requests are handled as inquiries first. Submitting an inquiry does not create a booking, reserve time, or take payment until the team follows up.